Job Description

The Role:
As our E-commerce Store Manager, you will be responsible for overseeing and optimising the daily operations of our online sales channels, including Amazon, eBay, TikTok Shop, B&Q and any future platforms. This is a key role that blends operations, analytics & marketing coordination.

Responsibilities:

• Manage daily operations across Amazon, eBay, Website, B&Q, Wayfair and TikTok Shop
• Oversee product listings, including uploading new SKUs, writing optimised descriptions, and managing images/videos
• Ensure pricing accuracy, monitor margins, and coordinate promotions and discount campaigns
• Track and analyse sales, traffic, and customer behaviour data to improve performance
• Ensure compliance with each platform’s terms of service and policy updates
• Develop and maintain product and performance reports to share with leadership
• Support and launch new product lines or online store expansions
• Work with the marketing team on digital campaigns, influencer partnerships and seasonal pushes
• Troubleshoot and resolve issues such as delistings, flagged products, or shipping delays
• Constantly optimise listings for SEO, discoverability, and conversion
• Stay up to date on industry trends, platform changes, and competitor activity
• Lead the e-commerce team, providing guidance and support to achieve departmental goals.

Experience and skills Required

Requirements

• Previous experience managing Amazon is essential
• Proven experience in e-commerce management or a related field.
• Project management skills with the ability to manage multiple initiatives simultaneously.
• Strong analytical skills, problem-solving skills, attention to detail and time management required.
• Excellent leadership capabilities, fostering a collaborative team environment.
• Able to work independently and as part of a team
• Confident communicator with strong written and verbal skills
• Adaptable and able to work in a fast-paced, entrepreneurial environment

Experience:

• E-commerce: 2 years (required)