Accounts Administrator
Company Name: Titan Safety LTD
Hours: 8.30am - 4.30pm
Salary: Salary based on experience
Job Description
- Raise and process customer invoices accurately and promptly.
- Monitor customer accounts and maintain accurate records.
- Chase outstanding payments by telephone and email.
- Allocate customer payments to the correct invoices.
- Reconcile customer accounts and resolve account queries.
- Produce aged debtor reports and assist in reducing overdue debt.
- Liaise with the sales team regarding customer account issues and credit limits.
- Maintain accurate filing and financial records.
- Book collections with courier companies.
- Prepare and print shipping labels for customer orders.
- Ensure shipment documentation is completed accurately.
- Liaise with warehouse staff and couriers to ensure timely collections and deliveries.
- Resolve courier-related issues where required.
- Answer customer queries relating to invoices, payments and deliveries.
- Maintain accurate customer information within company systems.
- Assist with additional administrative tasks as required.
Experience and skills Required
- Confident communicating with customers by telephone and email.
- Strong organisational and time management skills.
- Excellent attention to detail and accuracy.
- Good knowledge of Microsoft Office
- Ability to prioritise workload and work independently.
